Terms & Conditions
Effective date: October 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern your access to and use of the Fifth + Vine website located at https://fifthandvine.co and the services offered by Fifth & Vine Inc (“Fifth + Vine,” “we,” “us,” or “our”).
By accessing or using the website, submitting a form, booking a consultation, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use the website or services.
2. About Fifth + Vine
Fifth + Vine provides growth operations and AI-assisted communication workflows for home service businesses. Our services are designed to help service businesses respond to leads faster, follow up consistently, and convert more of their existing demand.
Our services are intended for business owners and are not directed to consumers or individuals seeking personal services.
3. Description of Services
Fifth + Vine offers growth operations services that may include:
- AI-assisted lead follow-up and response workflows
- Appointment scheduling and calendar management integrations
- SMS and email communication automation
- Missed-call recovery and re-engagement sequences
- Reporting and performance tracking
Service features, availability, and pricing are described separately in service agreements between Fifth + Vine and individual clients. These Terms govern use of the website and general services but do not supersede any executed service agreements.
4. SMS Messaging Terms
Program description
Fifth & Vine Inc (“Fifth + Vine”) operates an SMS messaging program for the purpose of communicating with clients, prospects, and individuals who have provided their mobile phone number and consented to receive messages.
Mobile opt-in data and consent will not be shared with any third party or affiliate for their own marketing or promotional purposes.
Consent to receive SMS messages is not required as a condition of purchasing any goods or services.
You must be at least 18 years old to enroll in or participate in Fifth & Vine Inc’s SMS messaging program.
Types of messages
When you opt in, you may receive the following types of text messages from Fifth + Vine:
- Appointment confirmations and reminders
- Follow-up messages related to your service inquiry or estimate
- Responses to your inbound messages
- Marketing or promotional messages, only where you have separately and explicitly authorized such communications
Message frequency and rates
Message frequency varies based on your service interactions and the communication preferences you authorize. Message and data rates may apply depending on your carrier plan.
How to opt in
You provide consent to receive SMS messages by submitting your mobile phone number and confirming your consent during our booking process at fifthandvine.co.
How to opt out
You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-initiate contact or opt back in.
How to get help
Reply HELP to any text message to receive assistance. You may also contact us directly at hello@fifthandvine.co or visit fifthandvine.co.
Carrier liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability.
Privacy
Your use of SMS messaging is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information, including your mobile phone number and messaging consent.
5. Acceptable Use
You agree to use the website and services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website or its systems
- Transmit any unsolicited or unauthorized advertising or promotional material
- Interfere with the operation or security of the website
- Use automated means to access or scrape the website without our express permission
6. Intellectual Property
All content on the Fifth + Vine website — including text, graphics, logos, images, and software — is the property of Fifth & Vine Inc or its content suppliers and is protected by applicable intellectual property laws.
You may access and view the website for your personal, non-commercial use. Nothing in these Terms grants you a license to reproduce, distribute, or create derivative works from our content without our express written permission.
7. Third-Party Services and Links
The website and services may include links to or integrations with third-party platforms, including GoHighLevel for calendar scheduling and communications. Your use of third-party services is governed by those parties’ own terms and privacy policies.
Fifth + Vine is not responsible for the content, practices, or privacy handling of any third-party services, and the inclusion of any link or integration does not constitute an endorsement.
8. Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Fifth + Vine does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific business results from the use of our services.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FIFTH + VINE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE AMOUNTS PAID BY YOU TO FIFTH + VINE IN THE THREE MONTHS PRECEDING THE CLAIM.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Ohio.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make changes, we will revise the effective date at the top of this page. Your continued use of the website or services after any changes constitutes your acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, please contact us:
Fifth + Vine
4916 Prospect Ave, Cincinnati, OH 45242
Email: hello@fifthandvine.co
Website: fifthandvine.co